Privacy Policy

Our Commitment to Your Privacy

Isaac's Recovery Home is committed to protecting the privacy and confidentiality of all individuals who visit our website and submit information through our forms. We understand that the information you share with us is deeply personal and sensitive, and we treat it with the utmost care and respect.

Information We Collect

We collect information that you voluntarily provide through our website:

• Contact Form: Name, email address, phone number (optional), and your message.
• Intake Application: Personal information, emergency contact, substance use history, medical history, legal background, and personal statements. This information is collected solely for the purpose of evaluating your application for our sober living program.
• Website Analytics: We use Vercel Analytics to collect anonymous usage data (page views, browser type, device type). This data does not identify individual users.

How We Use Your Information

• To respond to your inquiries submitted through our contact form
• To process and evaluate intake applications for our sober living program
• To communicate with you about your application status
• To improve our website and services through anonymous analytics

How We Handle Your Information

All information submitted through our contact and intake forms is transmitted via email to our Program Director. We do not store your form submissions in a database. Your information is handled as follows:

• Form submissions are sent directly to our staff via secure email
• Intake application information is treated as confidential
• We do not sell, trade, or share your personal information with third parties
• Access to submitted information is limited to authorized program staff only

Data Security

We implement reasonable security measures to protect your information during transmission and handling. Our website uses HTTPS encryption for all data transmission. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

• Vercel: Our website is hosted on Vercel. Vercel Analytics collects anonymous usage statistics. See Vercel's Privacy Policy.
• Email Service: Form submissions are transmitted via SMTP email service.

Your Rights

You have the right to:

• Request information about what personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw your application at any time

To exercise any of these rights, please contact us at 940-232-8252 or email justingomezmedrano7@gmail.com .

Cookies

Our website uses only essential cookies required for website functionality and anonymous analytics. We do not use advertising cookies or tracking cookies.

Children's Privacy

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Isaac's Recovery Home
Phone: 940-232-8252
Email: justingomezmedrano7@gmail.com